Our standard procedure for MT4 issues involves you downloading TeamViewer, which allows us to connect remotely to your machine, and – if appropriate – record the session while you replicate the issue, and then send the session recording on to the technical team. The sequence is:

1. Download TeamViewer here. You will need to know how to navigate to the folder where the TeamViewer download is stored.
2. Coordinate with us on a time when you will be available, by phone, Skype or email. Start TeamViewer at that time and let us know your ID and Password. We will then connect remotely to your machine, and try to resolve your problem.
3. If prompted, start the sequence of commands and mouse clicks which demonstrates your MT4 issue. Keep going until the issue has been sufficiently depicted that an observer can understand and replicate the issue.
4. When this is done you may close TeamViewer. We will then send a copy of the recorded session to our technical team.

Our available methods for funding and withdrawing funds from your account are covered on this page. You will be sent comprehensive details when you open an account.

SpartanForex does not charge any commission on money transfers into or out of its brokerage accounts. However, the financial institutions involved along the way in international wire transfers, including the originating institution and our receiving bank (for wires in, or the reverse for wires out), do charge fees. The difference between the gross amount of funds sent and the net amount ultimately received reflect those fees, and only those fees.

Forex trading activity begins at approximately Sunday at 5:00 p.m. Eastern Standard Time, and trades 24 hours a day until Friday afternoon 5:00 p.m. EST.

How do I open a Demo trading account? We want clients to practice trading on a Demo account until they are comfortable prior to placing real money in a live trading account. To open a Demo account, go to this page, download the setup program, and follow the directions immediately below.

Once I download the MT4 platform, how do I sign up for a Demo account?

1. Go to top menu bar and highlight “File” then click “Open an account” (note the screen may appear automatically when logging in, without clicking on “File”, etc.).
2. Fill in the information required and click on the box “I agree to subscribe to your news letter”,
3. Be sure to Select the desired “Deposit” amount.
4. Click “next” two times.
5. After clicking “next” a second time, the login and password are provided. You may want to write down this information for your records; however, the information is not required.
6. After clicking on “Finish”, the system will automatically log you into the new demo account to begin trading. Your new demo account number will be displayed on the top left hand corner.

How long can I use the Demo trading account? A demo trading account will be closed if it is inactive for 90 days. If you wish to keep an inactive account open beyond the 90 days, contact support@spartanforex.com to request additional time.

Do Spartan FX Demo accounts involve real money? No. There is no actual money at risk. Demo accounts involve virtual play money, with a preselected deposit amount to choose upon sign up.

How does the experience of trading a SpartanForex Demo account compare to that of trading a Live account? Demo accounts allow traders to familiarize themselves with how the trading platform functions. The pricing and spreads may be similar to that of a live account, but it is not a mirror image of what the trader sees on a live account. The Demo account gives the trader an idea about what they may expect to see on a live trading account. Obviously the emotional detachment fairly readily maintained while trading with no money at stake is not so easily attained when actual funds are at risk.

Can the Demo account trade micro, mini, and standard lot sizes? Yes. Traders may trade micro (1,000), mini (10,000) and standard (100,000) lot sizes – which equate to 0.01, 0.10 and 1.0 lots – for currency pairs. Gold, silver, and certain commodity and stock index contracts have a minimum trade size of 0.10 lots. These contracts also have varying sizes per lot, e.g., 100 troy ounces of gold, 5,000 troy ounces of silver, and 25 x the S&P 500 stock index. Make sure you understand the specifications of the non-currency pair contracts in particular before trading them.

Leverage in the forex market is fundamentally the same as leverage anywhere. It allows a trader to buy an asset, or open a position in the case of forex contract trading, by putting down a deposit for a fraction of the asset value, or contract value in forex trading, and borrowing the rest. Margin is simply the total amount of funds on deposit available as collateral for trading positions.

If your account’s margin is $2,000, and you wish to open a trade in a forex contract whose total value is $100,000 – the value of a standard contract where USD is the base currency, such as the USDCAD (or any USDxxx contract) – the leverage required to open such a trade would be 50:1. Your position size would be 50 times that of your margin. If your broker allowed 50:1 leverage or better, you would be able to initiate this trade. Your broker – SpartanForex – would lend you the balance of the contract’s value in order to open the trade. SpartanForex offers up to 400:1 leverage, which means that to open a $100,000 value contract a client – in theory – only needs $250 margin. (Note: In practice this would not be prudent. Any move against the trader would result in the position being closed immediately.)

Note that obviously the higher the leverage used, the greater the effect currency fluctuations will have on the account’s value. However, there is a paradoxical effect in that the greater your allowed leverage, the more latitude you have to withstand market fluctuations and hold onto a position ... if you use your leverage allowance prudently. Example: You have $2,000 in account margin, your broker allows 100:1 leverage, and you open a trade in a contract of $100,000 value. The trade moves 100 pips against you. Now what? Your account margin is now down to $1,000 while the value of the contract is down to $99,000. You are still within the leverage limit, so you do not have to close out the trade. (Maybe you should, but that is another matter.) If, alternatively, you were allowed 50:1 leverage, you could still open the same position, but as soon as the trade moved against you the position would be closed. Thus the increased leverage allowance gives you some capacity to ride out market fluctuations as long as you do not use your full allowance.